Delivery & Returns

 We at snuzii.com always work hard to dispatch all orders to our customers as quickly as possible. Due to a spike in orders and COVID-19 restrictions delaying our production, some of our products are experiencing delays. Rest assured, your order is being processed, and it could take up to 6 days before you see an update in your order status.

Refunds:

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

If you are unsatisfied with your order – please contact us at  support@snuzii.com and we will do our best to help you out!

Customers will be responsible for paying return shipping costs. We do not issue the refund if:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit refund requests within 7 days after the guaranteed period for delivery (14 days ) has expired. You can do it by sending a message on support@snuzii.com